Phone Number Monitoring Pricing

Phone Number Monitoring services are available on a month-to-month basis, so there is no long-term contract requiredCredit card (MasterCard, Visa or American Express) billing is setup when you create a Phone Number Monitoring account. American Express Card Visa Card Master Card

Monthly fee

Users pay a Monthly Fee based on the number of phone numbers that they wish to monitor. Phone Number Monitoring offers both a Regular Account and a Response Time Measurement Account for advanced applications. User’s may change their monitoring package…

The user may upgrade a package at any time by choosing another package of greater or equal value than the current package. A package upgrade is effective immediately providing that the number of phone numbers monitored does not exceed the maximum number permitted on the new package. The user will receive an email confirming the upgrade and the additional charges that will be applied to the credit card on the account. The user may also downgrade their current package by selecting a package of lesser value. When a downgrade is selected the package currently in effect will remain in effect until the end of the current month. The new package will take effect on the first day of the next month providing that the number of phone numbers monitored does not exceed the maximum number permitted on the new package. The user will receive an email describing the package downgrade and a reminder to adjust the number of monitor phone numbers in use to meet the package requirements.
Monthly Charges. Select the number of phone numbers to be monitored

Regular Account

Number of Phone Numbers Fee
Up to 5 $ 9.99
Up to 10 $ 19.99
Up to 20 $ 29.99
Up to 30 $ 39.99
Up to 40 $ 49.99
Up to 50 $ 59.36
Up to 60 $ 68.26
Up to 70 $ 76.8
Up to 80 $ 85.03
Up to 90 $ 93
Up to 100 $ 100.75

Response Time Measurement Account

Number of Phone Numbers Fee
Up to 5 $ 199.99
Up to 10 $ 219.99
Up to 20 $ 329.99
Up to 30 $ 439.99
Up to 40 $ 549.99
Up to 50 $ 653.11
Up to 60 $ 751.08
Up to 70 $ 844.96
Up to 80 $ 935.49
Up to 90 $ 1023.2
Up to 100 $ 1108.46

Call Packages

Call Credits

Users are also required to purchase Call Credits. Call credits are expended each time Phone Number Monitoring places a monitor call, alert call or an alert text (SMS) message. There is no charge for alert emails. The amount of credits charged is based on the call destination and the duration of the call. Calls originated by Phone Number Monitoring within the USA and Canada cost one credit. Calls to other Phone Number Monitoring Call Destinations range from 1–6 credits depending upon the call destination. To determine the cost in credits for a phone number outside of the USA and Canada select the Destination Country and enter the phone number below. Phone Number Monitoring will automatically enter the proper Country Code.

Calls originated by Phone Number Monitoring within the USA and Canada cost one credit. Calls to other Phone Number Monitoring Call Destinations range from 1–6 credits depending upon the call destination. To determine the cost in credits for a phone number outside of the USA and Canada select the Destination Country and enter the phone number below. Phone Number Monitoring will automatically enter the proper Country Code.

Call credits do not expire as long as the monthly monitoring fee is paid. After the initial purchase, the user can login to their account and purchase call credits as required, or sign up for the automatic purchase of call credits when the call credit balance nears depletion.

Call Credits Calculator

Call Packages Fee
80 credits  $ 9.95
175 credits $ 19.95
300 credits $ 29.95
500 credits $ 39.95
1000 credits $ 71.91
2000 credits $ 129.43
3000 credits $ 174.74
4000 credits $ 209.68
5000 credits  $ 250
6000 credits $ 300
7000 credits $ 350
8000 credits $ 400
9000 credits $ 450
10000 credits $ 500

Phone Number Monitoring offers Response Time Measurement as an optional feature. Response Time Measurement can be used for assessment of customer hold times when calls are answered and placed in a queue, and for measuring time to dial extensions or respond verbally or numerically to menus. For Response Time Measurement users, call credits are charged for both placing a call and for call hold time. Call hold time credits are charged at the rate of one credit per minute times the call destination factor. Calls in excess of two credits are designated as Premium Zone Number calls and require special authorization…

To receive the special authorization necessary for Phone Number Monitoring to place monitoring or alert calls to Premium Zones (calls in excess of two credits) the user must fax a copy of the front and back of the credit card used on your account and a signed copy of the Phone Number Monitoring Terms and Conditions to 888-794-3554 or contact Phone Number Monitoring support via email at support@phonenumbermonitoring.com or call: 888-364-5101.

Accounts Exceeding 300 Credits/Month…

Accounts exceeding 300 credits/month require special authorization that can be obtained once the account has been opened by faxing a copy of the front and back of the credit card used on the account and a signed copy of the Phone Number Monitoring Terms of Service. Fax copy to 888-794-3554